HomeEtch requires an iPhone with LiDAR — currently iPhone 12 Pro, 13 Pro, 14 Pro, 15 Pro, and 16 Pro models (and their Max variants). It runs on iOS 17 or later.
Can I use HomeEtch without an internet connection?
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Yes. HomeEtch works fully offline. Scans, component records, and notes are saved locally on your device and sync automatically to the cloud when your connection is restored.
How do I invite a colleague to my organisation?
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Go to Settings → Team → Invite a colleague. Enter their email address and they'll receive an invitation with a 6-digit code. They create an account, enter the code, and immediately have access to your organisation's properties.
How accurate are the floor plan measurements?
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HomeEtch uses Apple's RoomPlan LiDAR API which typically achieves accuracy within 1–2cm under good conditions. Results are best in well-lit rooms with clear sight lines.
How do I delete my account?
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Go to Settings → Delete Account & Data. This permanently removes your account, all property records, and all cloud data. This action cannot be undone. Alternatively, email us at support@twinfoundry.co.uk and we'll process it manually.
Is my property data secure?
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Yes. All data is encrypted in transit and at rest, stored on AWS infrastructure in the UK (London region). Only members of your organisation can access your property records. We never share or sell your data.